Shipping policy
Shipping Policy
Last updated: November 4, 2026
This Shipping Policy explains how products listed on kupyco.com get to you. KUPYco. (a trade name of Amerishop Pro) works with several partners, so shipping depends on who fulfills the product. Every product page shows a "Sold & shipped by" label that tells you which section below applies.
Quick summary
| Product line | Ships from | Processing | Typical delivery after shipment | Shipping cost |
|---|---|---|---|---|
| Amazon affiliate ("Buy on Amazon") | Amazon / Amazon sellers | Set by Amazon | Set by Amazon | Set by Amazon |
| ACE affiliate ("Buy at ACE") | ACE | Set by ACE | Set by ACE | Set by ACE |
| Korean products (Korealy) | South Korea | 1–3 business days | 7–21 business days | Free U.S. shipping unless checkout shows otherwise |
| CJ Dropshipping (all categories) | CJ warehouse in the U.S. or abroad (stated on product page) | 1–4 business days | 5–15 business days | Free U.S. shipping unless checkout shows otherwise |
| AliExpress (U.S. warehouse) | United States | 1–3 business days | 3–10 business days | Free U.S. shipping unless checkout shows otherwise |
| Consulting services (coming soon) | Online — nothing ships | — | — | — |
Total delivery time = processing time + delivery time.
1. Where we ship
We deliver orders placed on kupyco.com to addresses across the United States, including Alaska, Hawaii, and U.S. territories, except locations that cannot receive package delivery from our carriers. Some partners cannot deliver to P.O. boxes or APO/FPO/DPO addresses; if your address cannot be served, we will contact you and offer a full refund. We do not ship outside the United States at this time.
2. Shipping costs
Standard shipping is free on U.S. orders of products sold by KUPYco, unless the product page or checkout shows a shipping charge. Any charge (for example, for expedited shipping where offered) is shown at checkout before you pay. We do not add hidden fees after purchase. Shipping for Amazon and ACE purchases is set by those retailers.
3. Order processing
Processing means the time it takes to prepare your order before it is handed to a carrier. Processing happens on business days (Monday–Friday, excluding U.S. federal holidays). Orders placed after 2:00 p.m. Eastern Time, or on weekends or holidays, begin processing the next business day.
You will get an order confirmation email right away and a shipping confirmation with tracking when the carrier provides it.
4. Shipping by product line
4.1 Amazon affiliate products ("Buy on Amazon")
These products are sold and shipped by Amazon or by third-party sellers on Amazon. When you click the button, you leave kupyco.com and complete your purchase on Amazon. Amazon's shipping options, prices, and delivery dates apply. KUPYco does not process, pack, or ship these orders and cannot track or change them. Please use your Amazon account for any delivery questions.
4.2 ACE affiliate products ("Buy at ACE")
These products are sold and shipped by our partner retailer ACE. You complete your purchase on ACE's website, and ACE's shipping rules and delivery estimates apply. KUPYco cannot track or change ACE orders. Please contact ACE directly.
4.3 Korean products from Korealy (shipped from South Korea)
- Processing: 1–3 business days.
- Delivery: usually 7–21 business days after shipment. International parcels pass through U.S. customs, which can add time outside our control.
- Tracking: international tracking is provided; updates may pause while a parcel is in transit or in customs.
- Duties and taxes: prices shown at checkout include any import duties and fees we are aware of for U.S. delivery. If a carrier ever asks you for an unexpected charge, contact us before paying.
4.4 CJ Dropshipping products (skincare, cosmetics, and other categories)
- Processing: 1–4 business days.
- Delivery: usually 5–15 business days after shipment, depending on the warehouse that holds your item (U.S. or international). The estimate shown on the product page or at checkout reflects the warehouse used.
- Liquids and cosmetics may ship by a separate service and can take a few days longer.
4.5 AliExpress products shipped from U.S. warehouses
- Processing: 1–3 business days.
- Delivery: usually 3–10 business days after shipment by a U.S. carrier (such as USPS, UPS, or FedEx).
- Items in one order may arrive in separate packages from different warehouses.
4.6 Korean or Japanese consulting services (coming soon)
Nothing physical ships. Sessions are held online, and written deliverables are sent by email. You will receive your booking confirmation and session link by email.
5. Orders with products from more than one line
If your order includes products from different partners, they will ship separately, with separate tracking numbers and delivery dates. You will not be charged extra shipping for splitting an order.
6. Delivery estimates
Delivery times are estimates, not guarantees. Weather, carrier delays, customs, and peak seasons can extend them.
7. Lost, late, or damaged packages
- Tracking stopped or package is late: contact us if your order has not arrived within 10 business days after the latest estimated delivery date (or 20 business days for orders shipped from Korea). We will open a carrier investigation and, if the package is confirmed lost, send a replacement or a full refund.
- Marked delivered but not received: please check with neighbors and your building's mail area and wait 48 hours, as carriers sometimes mark parcels early. Then contact us. We may ask you to confirm the delivery address or file a report with the carrier.
- Damaged in transit: email photos of the package and the item within the reporting window in our Refund & Return Policy (7 days for skincare, cosmetics, and Korean products; 14 days for other items).
8. Incorrect addresses
Please check your shipping address carefully. If you notice a mistake, contact us within 12 hours of ordering. We cannot redirect a package once it has shipped. If a package is returned to us because of an incorrect address, we will refund the product price minus any re-shipping cost, or reship it once you confirm the correct address.
9. Who we are
KUPYco. is a trade name of Amerishop Pro, Washington, D.C., United States. We are an online-only store.
10. Contact
Email hello@kupyco.com or call +1 202 743 5305. For returns, see our Refund & Return Policy.